This page is intended to address some frequently asked questions, and help you to be more informed on issues relating to wig and hair piece terms and maintenance. We also discuss issues relating to wigs, hairpieces, and medical concerns.


Q. Why am I loosing my hair?

A. Hair loss can be due to a number of factors including low iron levels, low vitamin D, low iodine, the pill and related hormonal levels, thyroid or adrenal problems and, of course, stress.
Women often wear wigs or hairpieces when experiencing unexplained hair loss to reduce their level of stress that accompanies hair loss, thereby breaking the cause and effect.


Q. My hair is starting to thin and I am beginning to avoid going out - what are my options?

A. Many women cite thinning hair as a reason for curtailing their social life.
Hairpieces are a perfect solution for women with thinning hair; you can achieve a seamless look by incorporating a hairpiece with your own hair. The benefit of a hairpiece over a full wig is that you forget you are even wearing one!

We offer many different hair additions in terms of length of hair, density of hair, size of hairpiece, as well as type of hair fibre. The quantity of hair on each piece is also a major issue - if you have never had a thick mop of hair, you will not want one in a hairpiece. Depending on your style, the pieces can be synthetic or luxurious human hair.

We can cater to all needs. For example, if your parting is the obvious area of thinning, a fine little strip of human hair on a mesh base may be all that is required. If the whole crown of the head is bare, a larger hairpiece with pressure sensitive clips may be necessary. Finally, if you need just a "little something" for a bouffant look, a small circlet of synthetic curls on a weft base may be all you need. Please come and visit us - we are happy to show you what can be achieved.


Q. How can I be sure my wig will stay on?

A. For clients without hair, a well-fitting wig is essential. Wigs come in different sizes, so it is essential to get the right fit. Sometimes it will be necessary to alter the wig to conform to your head size. Hair pieces will often come with toupee clips which offer non-slip grip. There are a number of issues involved in having a correctly fitting wig, and a number of related products that cater to highly individualised requirements. For example, where the back of the head is more flat than round we may recommend a "comfy grip". Alternatively, many women prefer using our roll-on body adhesive to prevent wig slippage. At Head Complements we can discuss these considerations with you to determine the best solution and appropriate action.


Q. I am told a human hair wig is better than a synthetic hair wig.

A. Despite what you may have read in newspapers or gained from others experiences, this is a more complex issue than most suppliers or inexperienced "wig experts" might suggest. Synthetic wigs come with a built-in style that lasts even when washed, without the need for setting. With synthetic wigs you are able to see exactly what the style is like without any intervention - while human hair wigs will have to be blow-dried, curled or cut to get your exact style.

Human hair wigs are much heavier than synthetic hair wigs, which can be an issue during the warmer summer months. Synthetic wigs cannot be coloured yet the colours are more brilliant than in human hair wigs. Synthetic wigs are also susceptible to the effects of extreme heat conditions e.g.. radiant heat from the oven or an open fireplace. This can result in the frizzing of the fibres of your wig with irreversible damage.

Human hair will need to be styled after every wash, but has the versatility to be made straight or curly as you would do with your own hair. Human hair will last at least twice as long as synthetic hair, but the costs are much higher.

New wig technology has significantly closed the gap between synthetic and human hair wigs. A synthetic fibre is now available that is "heat friendly". This fibre is not as sensitive to heat as conventional synthetic fibre, and can be restyled using your own styling equipment.

The choice between human hair and synthetic fibre wigs often comes down to what is appropriate to your requirements and your particular style. This is why a personal fitting is important, as the assumption that human hair is better does not always hold. Try both types and make up your own mind. We are happy to discuss your requirements over the phone prior to coming in. Head Complements stocks a large range of both synthetic and human hair wigs.

Q. Do I wash my wig?

A. Like any garment, wigs will become soiled over time, depending on the duration of wear, the weather, and of course, the activities you engage in. Wigs that are never washed can become malodorous, and the stretch base will lose its elasticity as it accumulates perspiration, etc. Washing is as easy as hand washing a delicate garment. Just make sure you use a wig shampoo and wig conditioner that is specially formulated for your type of wig. We supply all accessories and comprehensive care instructions for all our products.

As a rule of thumb, we suggest washing your wig every three weeks if you regularly wear your wig.


Q. How much time do I need to choose a wig?

A. Allow about one hour for your consultation. This should give you ample time to make your selection and, if necessary, have it fitted and trimmed. Consultations are free, with no obligation to purchase. It's not that different to going to a shop and trying on some clothes. Alterations made to wigs from Head Complements for the purpose of correct fitting are without charge.

Q. What are all these terms? What is "Remy Hair", what is "monofilament"?

A. There are many terms used in wig and hair piece construction. "Remy Hair" refers to a wig made from hair from the one person. If you were to look at a single human hair under a microscope, you would see tiny barbs or hooks protruding from the hair. To combine hair from different people is to combine different hair structures, which tends to cause hair to tangle, and is generally hard to manage.

The term "monofilament" refers to the construction of the wig. A monofilament construction is more natural looking, as it resembles a normal scalp, and gives a natural look to any synthetic or human hair wig that features a part in the hair.

The amount of monofilament in a wig can vary from a small patch at the crown, to a rectangular strip running underneath a side part, to a full top monofilament to allow greater flexibility in parting options. The hair in a monofilament wig is hand-knotted, hair by hair, to simulate the look of natural growth.


Q. I am going to start my Chemotherapy treatment soon. How long do I wait to come and look for a wig or other form of head covering.

A. We recommend trying on wigs, scarves, turbans etc as soon as possible. Trying on wigs prior to commencing chemotherapy will enable us to see your hair colour, style, length etc.
There are no set rules for when you can be fitted for a wig - it depends on your personal circumstances. Some women prefer to have everything organised before treatment begins. Sometimes this may require you to return to us for a second fitting after hair loss has taken place. At this stage the wig may be altered to give a closer fit, as well as the fringe trimmed.
Other women will come for a wig consultation as their hair begins to fall out. This is not a problem for us hygienically, as we use wig caps to keep the errant hair in place.
We also see women who do not have any hair at all. While the fitting is very easy, we cannot assess your style and colour as quickly, as we have no information as to your original style, colour length etc.In this case, a recent photo may be helpful.
Q. Do you provide wigs for people with Trichotillomania (trik-oh-till-oh-may-nee-ah)?

A. Yes, this condition involves the strong compulsion to pull out one's hair, at the root, leading to bald patches. If the person refrains from pulling their hair, it will usually grow back as long as the hair follicle has not been permanently damaged. Wigs can be worn during this period without retarding the growth process, and may function as a deterrent to hair pulling.

Q. I'm not confident about washing my wig. Do you provide a maintenance service for wigs?

A. Yes we do. Synthetic wigs will generally take 24 hours. Human hair wigs may take a day longer, especially if a protein treatment is required.